Project Overview

A mid-scale hotel chain in the United States planned to upgrade its in-room entertainment systems across 15 properties, covering over 2,000 rooms.

The client required a hospitality TV supplier capable of delivering consistent quality, fast deployment, and brand customization.

Challenge

Different room layouts across multiple locations

Need for uniform guest experience

Integration with existing IPTV system

Strict delivery deadlines

High expectations on after-sales support

Solution

We provided a standardized yet flexible hospitality TV solution:

Smart TVs compatible with IPTV systems

Custom welcome screen and hotel branding

Bulk pre-configuration to reduce installation time

Stable firmware for 24/7 operation

Dedicated support team for rollout phase

Result

Completed installation across all properties on schedule

Achieved consistent user experience across locations

Reduced installation workload by 50%

Strengthened long-term cooperation