The Problem

A hotel management company operating several mid-scale hotels across Southeast Asia faced a growing challenge.

Different hotels had purchased televisions from different suppliers over the years.

As a result:

Different software systems

Different remote controls

Different spare parts

Different maintenance procedures

The maintenance team spent more time managing TVs than repairing them.

Our Approach

Instead of simply supplying televisions, we proposed a standardized hospitality TV solution.

The project included:

Unified TV platform

Customized startup logo

Hotel information channel

Consistent remote controls

Standardized spare parts

The Outcome

Within twelve months:

TV-related maintenance costs decreased

Staff training became easier

Spare part inventory was simplified

Guest experience became more consistent